FAQ2021-04-28T19:52:23+00:00

FAQBelow are the most common questions insurance agents ask us. Don’t see your specific question listed? No problem! Just give us a call at (800) 438-1162 or utilize the chat feature located in the bottom right hand corner of your screen and we will be happy to answer any questions you may have.

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How Do I Get Enrolled?


Enrolling with BondExchange is quick and easy. Insurance agents need to simply click the big blue “Get a Login” button in the top right corner of our website and then follow the on screen prompts to register your agency.

 

How Do I Find My Bond


To find your bond, simply login to your account and search our database.

 

How Do I Submit a Quote?


To submit a quote, insurance agents should complete the following actions:

Step 1: Login to your account

Step 2: Select your bond from our database

Step 3: Enter your customer’s information

 

How Do I Checkout Online?


Step 1: Select our online checkout option, your customer will recieve their quote via email

Step 2: Your customer completes the purchase, you will be notified via email when the process is complete

 

Where Can I See My Agency’s Bonds?


To view your agency’s bonds, simply login to your account and click the “Quote/Bond History” button

 

How Do I Update My Password?


Step 1: Login to your account

Step 2: Click on your account profile

Step 3: Go to your user profile settings and update your password

Step 4: Save your changes

 

How Do I Update My Agency Information


Step 1: Login to your account

Step 2: Click on your account profie

Step 3: Click on “Agency Settings” and update your information